Meal Sites & Food Pantries
Approved Meal Sites
Breakfast and Lunch
Children & Youth Free Meals
North Texas Food Bank Locations
To find a Food Pantry click here
COVID-19 Emergency Utility Help
The Consumer Financial Protection Bureau (CFPB) recommends that if you are unable to pay your rent or mortgage on time, you should contact your lenders or landlords to let them know about your financial situation. There are a number of resources available to you at the local and state levels:
Dallas Housing Authority
If you are a Dallas Housing Authority client, please immediately report any loss of income in order to reduce your portion of rent. Inspections will be restricted to health and safety only.
Texas Department of Housing and Community Affairs
Foreclosure prevention resources available by calling 1-888-995-HOPE (4673).
Affordable Housing Resources
There may be vouchers from Texas Health and Human Services Commission to assist those in need with paying their rent. You’ll also find information about government assistance with other needs, including lease application fees, information on low-income housing and security deposits. Dial 1-877-541-7905 to find additional ways to get rent help.
HUD Homeownership Assistance
Texas offers programs that can help you with paying your mortgage and also avoid foreclosure. Local resources, including government and non-profit assistance, can help qualified homeowners.
Many HUD-approved counseling agencies in Texas are providing free foreclosure counseling, including expert assistance on avoiding foreclosure and advice on which programs and options an individual qualifies given their specific situation.
Wrongful Eviction Assistance
Dallas County established a tenant helpline for tenants who have been evicted despite the order or who are pending eviction. Before reaching out residents are advised of the following:
- Tenants engaged in criminal activity or causing an imminent threat to health and safety may be subject to eviction prior to the aforementioned date.
- Tenants maintain responsibility for paying their rent.
- Tenants are encouraged to contact their landlord and make sure they are aware when eviction moratoriums are in place.
- When having difficulty paying rent, tenants should attempt to make payments and/or establish a payment schedule with their landlord.
Information about the initial order suspending evictions, is available in English and Spanish at: https://www.dallascounty.org/covid-19/tenant-hotline.php
Email: Tenanthotline@dallascounty.org | Call: 214-653-6563 or 833-743-0072*
*Please note the hotline calls are being monitored by the Dallas County Unincorporated Services Department (in case callers receive their voicemail).
- Will not terminate services for the next 60 days
- Will waive late payments and fees
- Offer services if unable to pay bill
- MUST CALL 800-288-2020 or 611
All AT&T consumer home internet wireline customers, as well as Fixed Wireless Internet, can use unlimited internet data. Additionally, AT&T will continue to offer internet access for qualifying limited income households at $10 a month through their Access from AT&T program.
Atmos Energy has a program, “Sharing the Warmth” to aid customers who are being financially impacted by COVID-19. To apply for the program, customers should visit https://www.atmosenergy.com/customer-service/get-help-paying-your-bill or call 888-286-6700.
- Free broadband and Wi-Fi for students K-12
- Only for 60 days
- Must not already have internet access
- Opening free public hotspots for internet access
- MUST CALL 1-844-488-8395
Dallas Water Dallas Water Utilities has suspended water service disconnects until further notice.
- Suspension on disconnections for next 60 days
- Payment arrangements are available
- MUST CALL 214-651-1441
Medicare and Medicaid
- Covers COVID-19 testing
- Covers Telehealth virtual check-ins
- MUST CALL
TXU customers, they are providing additional bill-payment assistance to customers in need through its TXU Energy Aid SM program.
TXU, Ambit, Tri-Eagle will waive late fees, extend payment due dates with no down payment required, reduce down payments and deferring balances over five equal installments.
Reliant, Green Mountain, Cirro, Stream, XOOM, Discount Power are suspending disconnections for non-payment until April 3.
- Call 211 to find agencies who can aid through their CARE Program
- Clients need to call1-866-RELIANT for payment extensions.
- Currently, there is a 5% fee to extend payments
Call customer service to make payment arrangements – 888-685-POWER (7693)
- Will not terminate services for the next 60 days
- Will waive late payments and fees
- Offer services if unable to pay bill
- MUST CALL 800-922-0204
Dallas Resident Resource Guides Spanish & English
Dallas Resident Resource Guides
There are a number of resources available to residents and businesses impacted by the emergency regulations that have been put in place to slow the spread of COVID-19. The City of Dallas has created a Resident Resource Guide with information on:
- Rental assistance;
- Filing for unemployment;
- Connecting displaced workers to jobs;
- Food assistance;
- Help paying utilities (note: most utility disconnections have been halted during this time);
- Mental health resources;
- Business loan information; and
- Other key resources.
The guide is available in both English and Spanish:
Amazon Amazon has also announced several benefits changes in recent weeks, including raising pay for warehouse workers and delivery drivers by $2 per hour through the month of April, doubling overtime pay and allowing for unlimited unpaid time off. On Monday, Amazon said it would offer paid time off for part-time warehouse workers. Amazon’s move to hire an additional 100,000 workers.
FlexJobs FlexJobs reviewed its 2020 annual list of the top 100 companies hiring remote workers and pinpointed the companies that are currently offering a decent volume of remote-friendly positions in the top six industries for remote work. The companies listed here posted for these specific remote job titles within the last week.
The Dallas Regional Chamber and Say Yes to Dallas
The partners have created a comprehensive listing of jobs and resources for displaced workers. Several organizations in essential industries including grocery and food, healthcare services, and warehouse and fulfillment are currently hiring large numbers of employees. This site also includes workforce training programs and worker resources on unemployment benefits, childcare and how to get a discounted GoPass Tap Card for DART public transportation.
Get Shift Done
This organization has partnered with restaurant industry leaders in North Texas to offer affected hospitality staff shifts at North Texas based Nonprofits preparing, assembling, and delivering meals at a wage rate of $10/hour
Workforce Solutions Greater Dallas is a free job matching service that also offers other services, such as resume building.
Texas Workforce Commission
The workforce commission has set up a COVID-19 resource page for job seekers.
Work in Texas
This online job matching and workforce services system provides fast access to a complete set of employment tools.
Good Jobs Institute
This nationwide resource is posting information for workers by city, state and profession, including how to apply for emergency funds or receive compensation from employers. For example, if you work for a national retail company, many retailers have closed brick and mortar storefronts but are still temporarily compensating employees, from Lululemon, to J. Crew, to Nordstrom, to Warby Parker, and a list of others. Visit the Good Jobs Institute website.
Many national organizations are also looking to hire. Here’s a current list:
- COSTCO has opened up a seasonal hiring period to help with the increase in demand.
- PepsiCo has said it will hire 6,000 full-time, full benefit workers across the U.S. in the coming months.
- Tom Thumb + Albertsons stores are looking for approximately 30 additional workers for all 98 locations across the metroplex. Positions available include stocking, front end, delivery, e-commerce pickers, delivery drivers for e-commerce. You can apply online or in-store by speaking with a store director.
- Kroger has more than 6800 hundred jobs are listed on the job site nationally. Right now there are around 240 in the greater DFW area.
- Aldi is looking to fill 5,000 temporary positions and taking on 4,000 new permanent workers for stores and distribution centers.
- Instacart is hiring 300,000 workers who shop at grocery stores for its customers then deliver the goods to their house.
- Postmates is in need of “fleet members” to deliver groceries, takeout and more.
- CVS plans to immediately fill 50,000 jobs across the U.S. company needs more store associates, home delivery drivers, distribution center employees, and customer service professionals.
- Walgreen’s has announced it will be adding 9,500 full- and part-time and temporary roles in stores across the U.S.
- Amazon is nationally hiring 100,00 new roles in fulfillment centers and in its delivery network. The company is also increasing hourly pay for United States workers by $2/hour.
- Walmart plans to hire 150,000 temporary workers to keep up with demand.
- Walmart Distribution Center is also offering supply chain jobs.
- Target has 9000 jobs currently listed nationally. The job site lists round 230 jobs for the greater DFW area.
- Dollar General plans to double its typical hiring rate and hire 50.000 workers by the end of April.
- Family Dollar is in need of employees to work in retail locations.
- Dollar Tree is hiring cashiers, stockers, warehouse associates, part-time and full-time management nationwide.
- Ahi Facility Services is looking for people to fill janitorial roles. The company cleans several businesses in North Texas and beyond.
- Papa John’s is planning to add an additional 20,000 new workers. With “most” applicants starting on the same day.
- Pizza Hut is hiring for more than 30,000 jobs nationwide. Available jobs include drivers, cooks, shift leaders, restaurant managers and call center workers.
- Domino’s has also announced it is hiring.
- 7-Eleven is planning on adding an additional 20,000 workers to keep up with demand. Jobs include delivery people for the new 7NOW delivery app.
- North Texas Food Bank is hiring for the warehouse and drivers.
- Brightspring Health is looking for individuals who want to work in the healthcare industry.
Unemployment Benefits Services
- If you have been impacted by COVID-19, locate information and resources for employers seeking workers or as a jobseeker seeking employment or other support services sign-up for TWC COVID-19 updates.
- If your employment has been affected by the coronavirus (COVID-19), apply for benefits either online at any time using Unemployment Benefits Services or by calling TWC’s Tele-Center at 800-939-6631 from 8 a.m.-6 p.m. Central Time Monday through Friday.
- TWC is experiencing an increase in call volumes and hold times on our Tele-Center phone lines. You are encouraged to use our online claim portal, Unemployment Benefits Services (UBS), to handle your claim needs quickly. UBS is available 24 hours a day, seven days a week. We also encourage you to sign up for Electronic Correspondence so you can receive your TWC communications online as soon as possible. If you are new to UBS, you will need to create a TWC Internet User ID when you first log on.
Anyone who has lost their job due to coronavirus or has had to take time off to self-quarantine or care for a sick relative (and does not get paid sick time from work) may apply for Unemployment Insurance.
Childcare for Essential Workers
Childcare for Essential Workers Frontline Child Care provides information on childcare options for Dallas’ frontline workers. The site was launched by Governor Greg Abbott and various state agencies to make sure those still working through this pandemic have access to childcare. Check out the site here.
Anyone whose job has brought them into direct contact with someone with coronavirus (for instance, a first responder or a health care worker) and has become ill or are required to quarantine, can file for Workers’ Comp.
Mental Health Resources
Where to go for Emotional Support
If you or someone you know needs emotional support during this time, the Optum Emotional Support Help Line, 1-866-342-6892, is available to everyone. It is free of charge and you can share this information with family and friends. Caring professionals will connect people to resources and the help line is open 24 hours a day, seven days a week.
If you need to talk to someone, these resources are confidential and available for free 24/7:
- Call 1-800-273-8255 for the National Suicide Prevention Lifeline
- Text HOME to 741-741 for Crisis Text Line
- Call 1-800-985-5990 or text TalkWithUs to 66-746 for the Disaster Distress Hotline
- Call 1-866-488-7386, text START to 678-678
- Call 1-800-799-7233 or text LOVEIS to 22-522 to connect with The National Domestic Violence Hotline
Resources for Seniors
Resources for 60+
Early Shopping for 60+
Whole Foods – Opens 1 hour early for shoppers 60+ in the US. Will close 2 hours early for restock and sanitizing.
Dollar General – First hour of each shopping day is dedicated to senior shoppers.Store will close 1 hour early for restock and cleaning.
Target – First hour of each WEDNESDAY is reserved for vulnerable guests including elderly and those with underlying health conditions. Stores will close at 9:00 PM for restock and cleaning.
Walmart– Temporary hours of operation 7:00 AM to 8:30 PM. Senior shopping events will be every Tuesday for customers 60+ beginning March 24ththrough April 28th.The shopping event will begin 1 hour before stores open to the public and includes pharmacy and vision centers.
Stop & Shop– Beginning March 19th.Opens every day at 6:00 AM to 7:30 AM for most vulnerable customers, including those who are 60+ or have weakened immune systems.
Fairway Market– Beginning March 18th.Open Monday through Saturday to shoppers 65+ and those with increased susceptibility to serious illness from 8:00 AM to 9:00 AM.
The Fresh Market– Open Monday through Friday to seniors and individuals most at risk from 8:00 AM to 9:00 AM
Northgate Gonzales Market– Open from 7:00 AM to 8:00 AM for seniors and those with disabilities to shop first.
Brookshires– First hour of operations reserved for senior citizens. Asking community to also allow seniors to move to the front of the line throughout the day. Offering 5% daily discount to seniors.
Emergency Food Pantries
Brother Bills Helping Hand 3906 North Westmoreland Road Dallas, TX, 75212 214-638-2196
- Drive-Thru Food Pantry
- Must Call First, Unless it’s an Emergency
- Wednesdays from 10am – 1 pm
- Thursdays from 10am – 1 pm
CCD Marillac 2843 Lapsley St. Dallas, TX, 75212 214-826-8330
- Serves breakfast and lunch
- First come first serve
- M-F from 8 am to 3 pm
City Square Food Pantry 1610 S. Malcom X Blvd. Dallas, TX, 75226 214-823-8710
- Drive Thru and Walk-In Services
- First come first serve
- T-F from 9 am to 1 pm
Cristo Rey Dallas College Prep 1064 N. St. Augustine Dallas, TX, 75217 469-844-7956
- Food and Diaper Pantry
- Tuesdays from 9:30 am – 11:30 am
Crossroads Pantry 4500 S Cockrell Hill Rd 214-560-2511
- Bring own grocery bags
- Picture ID
- Proof of address
Holy Spirit 111 W Danieldale Rd. Duncanville, TX, 75137 214-521-3719
- Tuesdays & Thursdays from
- 9 am – Noon
- Saturday from 10 am – Noon
Jan Pruitt Community Pantry 123 Alexander St. Lancaster, TX, 75146 972-591-7849
- Must call first
- Only Services Following Zip Codes:
- 75134, 75146, 75172, 75141, 75241, 75154
Minnie’s Food Pantry 661 18thStreet Plano, TX, 75074 972-596-0253
- W-SAT from 8:30 am to 11:30 am
North Texas Food Bank 3677 Mapleshade Ln. Plano, TX, 75075 214-330-1396
Pleasant Grove 1324 Pleasant Dr. Dallas, TX, 75217 214-505-1928
- First come first serve
- M-F from 10 am to 3 pm
Vickery Meadow 8448 Walnut Hill Lane Dallas, TX, 75231 214-821-5575
- Food & Clothes Pantry
Interfaith Family Services 1651 Matilda Street Dallas, TX, 75206 214-827-7220
- Drive-Thru Food Pantry Must Call First, Pre-registration is required
- Call 211
- OR 877-541-7905
Catholic Charities 1421 West Mockingbird Lane Dallas, TX, 75247
- Food: 972-246-6027 | Financial: 972-246-6055
- Refugee: 214-553-9906
- M-F from 8 am to 4:30 pm
Meals on Wheels Dallas District 214-689-2639
- Still Open & Delivering
Neighborhood Medical Center Clinic 5917 Belt Line Rd. 972-726-6464
- Free Drive Thru Testing for COVID-19
Senior Housing for Homeless 469-801-8119
VNA Texas 1600 Viceroy Drive Dallas, TX, 75235
Senior Source Resources
This is the link to the Senior Source’s COVID-19 resource guide. The guide includes information for seniors, including information on specific grocery store hours dedicated to seniors, and guidance for those who are caring for seniors during the pandemic.
If you have more questions about COVID-19, including what you should do if you believe you might have the virus, check out the City’s web page, www.DallasCityHall.com/coronavirus.
Dealing with COVID-19
Talking to Your Children about COVID-19
You know your children best. Let their questions be your guides as to how much information to provide. However, don’t avoid giving them the information that health experts identify as critical to ensuring your children’s health. Be patient; children and youth do not always talk about their concerns readily. Watch for clues that they may want to talk, such as hovering around while you do the dishes or yard work. It is very typical for younger children to ask a few questions, return to playing, then come back to ask more questions.
When sharing information, it is important to make sure to provide facts without promoting a high level of stress, remind children that adults are working to address this concern, and give children actions they can take to protect themselves.
Remain calm and reassuring.
- Children will react to and follow your verbal and nonverbal reactions.
- What you say and do about COVID-19, current prevention efforts, and related events can either increase or decrease your children’s anxiety.
- If true, emphasize to your children that they and your family are fine.
- Remind them that you and the adults at their school are there to keep them safe and healthy.
- Let your children talk about their feelings and help reframe their concerns into the appropriate perspective.
Make yourself available.
- Children may need extra attention from you and may want to talk about their concerns, fears, and questions.
- It is important that they know they have someone who will listen to them; make time for them.
- Tell them you love them and give them plenty of affection.
Avoid excessive blaming.
- When tensions are high, sometimes we try to blame someone.
- It is important to avoid stereotyping any one group of people as responsible for the virus.
- Bullying or negative comments made toward others should be stopped and reported to the school.
- Be aware of any comments that other adults are having around your family. You may have to explain what comments mean if they are different than the values that you have at home.
Monitor television viewing and social media.
- Limit television viewing or access to information on the internet and throughout social media. Try to avoid watching or listening to information that might be upsetting when your children are present.
- Speak to your child about how many stories about COVID-19 on the internet may be based on rumors and inaccurate information.
- Talk to your child about factual information of this disease – this can help reduce anxiety.
- Constantly watching updates on the status of COVID-19 can increase anxiety – avoid this.
- Be aware that developmentally inappropriate information (i.e., information designed for adults) can cause anxiety or confusion, particularly in young children.
- Engage your child in games or other interesting activities instead.
Maintain a normal routine to the extent possible.
- Keep to a regular schedule, as this can be reassuring and promotes physical health.
- Encourage your children to keep up with their schoolwork and extracurricular activities, but don’t push them if they seem overwhelmed.
Be honest and accurate.
- In the absence of factual information, children often imagine situations far worse than reality.
- Don’t ignore their concerns, but rather explain that at the present moment very few people in this country are sick with COVID-19.
- Children can be told this disease is thought to be spread between people who are in close contact with one another – when an infected person coughs or sneezes.
- It is also thought it can be spread when you touch an infected surface or object, which is why it is so important to protect yourself.
Tips to Keep Kids Healthy While School is Out
Based on available evidence, children do not appear to be at higher risk for COVID-19 than adults. While some children and infants have been sick with COVID-19, adults make up most of the known cases to date.
Steps to protect children from getting sick
- Clean hands often using soap and water or alcohol-based hand sanitizer
- Avoid people who are sick (coughing and sneezing)
- Clean and disinfect high-touch surfaces daily in household common areas (e.g. tables, hard-backed chairs, doorknobs, light switches, remotes, handles, desks, toilets, sinks)
- Launder items including washable plush toys as appropriate in accordance with the manufacturer’s instructions. If possible, launder items using the warmest appropriate water setting for the items and dry items completely. Dirty laundry from an ill person can be washed with other people’s items.
Children may present with mild symptoms The symptoms of COVID-19 are similar in children and adults. However, children with confirmed COVID-19 have generally presented with mild symptoms. Reported symptoms in children include cold-like symptoms, such as fever, runny nose, and cough. Vomiting and diarrhea have also been reported. It’s not known yet whether some children may be at higher risk for severe illness, for example, children with underlying medical conditions and special healthcare needs. There is more to learn about how the disease impacts children.
Children don’t need to wear face masks. No. If your child is healthy, there is no need for them to wear a facemask. Only people who have symptoms of illness or who are providing care to those who are ill should wear masks.
Children and their friends Limit Social Interactions: The key to slowing the spread of COVID-19 is to limit contact as much as possible.
Practice Social Distancing If you have small meetups, consider hanging out with another family or friend who is also taking extra measures to put distance between themselves and others (social distancing).
Clean Hands Often: Make sure children practice everyday preventive behaviors, such as washing their hands often with soap and water for at least 20 seconds. This is especially important if you have been in a public place.
Revise Spring Break & Travel Plans: Revise spring break and travel plans if they included non-essential travel.
Remember, if children meet outside of school in bigger groups, it can put everyone at risk.
Help children continue learning; Stay in touch with your child’s school. Many schools are offering lessons online (virtual learning). Review assignments from the school, and help your child establish a reasonable pace for completing the work. You may need to assist your child with turning on devices, reading instructions, and typing answers. Communicate challenges to your school. If you face technology or connectivity issues, or if your child is having a hard time completing assignments, let the school know.
Create a schedule and routine for learning at home, but remain flexible.
- Have consistent bedtimes and get up at the same time, Monday through Friday.
- Structure the day for learning, free time, healthy meals and snacks, and physical activity.
- Allow flexibility in the schedule—it’s okay to adapt based on your day.
Consider the needs and adjustment required for your child’s age group.
- The transition to being at home will be different for preschoolers, K-5, middle school students, and high school students. Talk to your child about expectations and how they are adjusting to being at home versus at school.
- Consider ways your child can stay connected with their friends without spending time in person.
Look for ways to make learning fun.
- Have hands-on activities, like puzzles, painting, drawing, and making things.
- Independent play can also be used in place of structured learning. Encourage children to build a fort from sheets or practice counting by stacking blocks.
- Practice handwriting and grammar by writing letters to family members. This is a great way to connect and limit face-to-face contact.
- Start a journal with your child to document this time and discuss the shared experience.
- Use audiobooks or see if your local library is hosting virtual or live-streamed reading events.
Help your child stay active.
- Encourage your child to play outdoors—it’s great for physical and mental health. Take a walk with your child or go on a bike ride.
- Use indoor activity breaks (e.g., stretch breaks, dance breaks) throughout the day to help your child stay healthy and focused.
Help your child stay socially connected.
- Reach out to friends and family via phone or video chats.
- Write cards or letters to family members they may not be able to visit.
- Some schools and non-profits, such as the Collaborative for Academic, Social and Emotional Learning and The Yale Center for Emotional Intelligence have resources for social and emotional learning. Check to see if your school has tips and guidelines to help support social and emotional needs of your child
Children and Stress
Watch for signs of stress in your child. Some common changes to watch for include excessive worry or sadness, unhealthy eating or sleeping habits, and difficulty with attention and concentration.
Children and teens react, in part, on what they see from the adults around them. When parents and caregivers deal with the COVID-19 calmly and confidently, they can provide the best support for their children. Parents can be more reassuring to others around them, especially children, if they are better prepared.
Not all children and teens respond to stress in the same way. Some common changes to watch for include
- Excessive crying or irritation in younger children
- Returning to behaviors they have outgrown (for example, toileting accidents or bedwetting)
- Excessive worry or sadness
- Unhealthy eating or sleeping habits
- Irritability and “acting out” behaviors in teens
- Poor school performance or avoiding school
- Difficulty with attention and concentration
- Avoidance of activities enjoyed in the past
- Unexplained headaches or body pain
- Use of alcohol, tobacco, or other drugs
There are many things you can do to support your child
- Take time to talk with your child or teen about the COVID-19 outbreak. Answer questions and share facts about COVID-19 in a way that your child or teen can understand.
- Reassure your child or teen that they are safe. Let them know it is ok if they feel upset. Share with them how you deal with your own stress so that they can learn how to cope from you.
- Limit your family’s exposure to news coverage of the event, including social media. Children may misinterpret what they hear and can be frightened about something they do not understand.
- Try to keep up with regular routines. If schools are closed, create a schedule for learning activities and relaxing or fun activities.
- Be a role model. Take breaks, get plenty of sleep, exercise, and eat well. Connect with your friends and family members.
When stress is high, structure is so important for our children. Many children will be spending lots of screen time over the next few weeks on learning activities, so here are a few screen-free creative activities for your children to do at home. These activities can be used in many different ways. Most of them can be completed with no supplies, or using common household objects.
Step 1: Decorate Easter Eggs
Step 2: Indoor Scavenger Hunt
Step 3: Create Cards describing your children’s great qualities, have them do the same about you – put these cards in a jar in the kitchen or living room.
Step 4: During this lunch time or dinner time – have your child pick a card from the jar. Kindness changes the atmosphere in a home.
- Create an indoor toy obstacle course. Use your child’s toys to create a course to climb over and crawl under, be creative!
- Play musical chairs. Put on some music and walk around a few chairs. Pause the music periodically and when the music stops, everyone tries to sit down. There should be a chair missing. Whoever does not get a chair, gets to play DJ and so forth.
- Sock basketball: Ball up a sock and throw it into a bucket/pai or bowl.
- Play Simon Says
- Play red light green light: the leader calls out “green light” and the players go, “yellow light” and the players go slow, “red light” and the players stop.
- Build a fort with blankets and pillows inside your house.
- Take a walk with your child, write down how many birds you see.
- Pretend you’re camping while indoors.
- Have an indoor picnic.
- Read a book in the dark using a flashlight.
- Make a card for your Grocery Store Cashier.
- Have a Karaoke Party!
- Tic Tok with your child – find some common ground.