Dallas County Health & Human Services (DCHHS) is making Covid-19 vaccinations available to those in the Southern sector of the Metroplex at the remote parking lot of The Potter’s House Dallas. If you’d like to register please go to the DCHHS website at this link.

To Register by Phone Call:

  • 1-855-IMMUNE9 (855-466-8639)
  • The hours are 7am – 7pm, 7 days a week.
  • There will be call takers available to register people in English and Spanish.

The Potter’s House and its affiliated ministries are not involved in the distribution and administration of the Covid vaccine. 


Meal Sites & Food Pantries

Approved Meal Sites
North Texas Food Bank Locations

To find a Food Pantry click here

Feeding America | Find Your Local Food Bank

To find a Food Pantry click here

Financial Resources

Housing Information
Utility Assistance

Utility Assistance – Texas Department of Housing and Community Affairs

Housing Information for the State of Texas

The Consumer Financial Protection Bureau (CFPB) recommends that if you are unable to pay your rent or mortgage on time, you should contact your lenders or landlords to let them know about your financial situation. There are a number of resources available to you at the local and state levels:

Dallas Housing Authority
If you are a Dallas Housing Authority client, please immediately report any loss of income in order to reduce your portion of rent. Inspections will be restricted to health and safety only.

Texas Department of Housing and Community Affairs
Foreclosure prevention resources available by calling 1-888-995-HOPE (4673).

Affordable Housing Resources
There may be vouchers from Texas Health and Human Services Commission to assist those in need with paying their rent. You’ll also find information about government assistance with other needs, including lease application fees, information on low-income housing and security deposits. Dial 1-877-541-7905 to find additional ways to get rent help.

HUD Homeownership Assistance
Texas offers programs that can help you with paying your mortgage and also avoid foreclosure. Local resources, including government and non-profit assistance, can help qualified homeowners.

HUD Counseling
Many HUD-approved counseling agencies in Texas are providing free foreclosure counseling, including expert assistance on avoiding foreclosure and advice on which programs and options an individual qualifies given their specific situation.

Consumer Protection
Visit the Texas Attorney General Consumer Protection page, call The Consumer Protection Hotline 1-800-621-0508 or File a Consumer Complaint online.

Wrongful Eviction

Wrongful Eviction Assistance 

Dallas County established a tenant helpline for tenants who have been evicted despite the order or who are pending eviction. Before reaching out residents are advised of the following:

  • Tenants engaged in criminal activity or causing an imminent threat to health and safety may be subject to eviction prior to the aforementioned date.
  • Tenants maintain responsibility for paying their rent.
  • Tenants are encouraged to contact their landlord and make sure they are aware when eviction moratoriums are in place.
  • When having difficulty paying rent, tenants should attempt to make payments and/or establish a payment schedule with their landlord.

Information about the initial order suspending evictions, is available in English and Spanish at:

Email: | Call: 214-653-6563 or 833-743-0072*

*Please note the hotline calls are being monitored by the Dallas County Unincorporated Services Department (in case callers receive their voicemail).

Additional Resources

Medicare and Medicaid

  • Covers COVID-19 testing
  • Covers Telehealth virtual check-ins


Dallas Resident Resource Guides Spanish & English

Dallas Resident Resource Guides

There are a number of resources available to residents and businesses impacted by the emergency regulations that have been put in place to slow the spread of COVID-19. The City of Dallas has created a Resident Resource Guide with information on:

  • Rental assistance;
  • Filing for unemployment;
  • Connecting displaced workers to jobs;
  • Food assistance;
  • Help paying utilities (notemost utility disconnections have been halted during this time);
  • Mental health resources;
  • Business loan information; and
  • Other key resources.

The guide is available in both English and Spanish:


Employment Info

Job Hiring/Posting
Unemployment Benefits Services


  • If your employment has been affected by the coronavirus (COVID-19), apply for benefits either online at any time using Unemployment Benefits Services or by calling TWC’s Tele-Center at 800-939-6631 from 8 a.m.-6 p.m. Central Time Monday through Friday.
Unemployment Insurance

Unemployment Insurance
Anyone who has lost their job due to coronavirus or has had to take time off to self-quarantine or care for a sick relative (and does not get paid sick time from work) may apply for Unemployment Insurance.

Childcare for Essential Workers

Childcare for Essential Workers Frontline Child Care provides information on childcare options for Dallas’ frontline workers. The site was launched by Governor Greg Abbott and various state agencies to make sure those still working through this pandemic have access to childcare. Check out the site here.

Workers' Comp

Workers’ Comp
Anyone whose job has brought them into direct contact with someone with coronavirus (for instance, a first responder or a health care worker) and has become ill or are required to quarantine, can file for Workers’ Comp.

Mental Health Resources

Help Hotlines
Where to go for Emotional Support

If you or someone you know needs emotional support during this time, the Optum Emotional Support Help Line, 1-866-342-6892, is available to everyone.  It is free of charge and you can share this information with family and friends. Caring professionals will connect people to resources and the help line is open 24 hours a day, seven days a week. 

If you need to talk to someone, these resources are confidential and available for free 24/7:

      • Call 1-800-273-8255 for the National Suicide Prevention Lifeline
      • Text HOME to 741-741 for Crisis Text Line
      • Call 1-800-985-5990 or text TalkWithUs to 66-746 for the Disaster Distress Hotline
      • Call 1-866-488-7386, text START to 678-678
      • Call 1-800-799-7233 or text LOVEIS to 22-522 to connect with The National Domestic Violence Hotline

Resources for Seniors

Resources for 60+
Emergency Food Pantries

Brother Bills Helping Hand  3906 North Westmoreland Road Dallas, TX, 75212 214-638-2196 

      • Drive-Thru Food Pantry
      • Must Call First, Unless it’s an Emergency
      • Wednesdays from 10am – 1 pm
      • Thursdays from 10am – 1 pm

CCD Marillac 2843 Lapsley St. Dallas, TX, 75212 214-826-8330

      • Serves breakfast and lunch
      • First come first serve
      • M-F from 8 am to 3 pm

City Square Food Pantry 1610 S. Malcom X Blvd. Dallas, TX, 75226 214-823-8710

      • Drive Thru and Walk-In Services
      • First come first serve
      • T-F from 9 am to 1 pm

Cristo Rey Dallas College Prep 1064 N. St. Augustine Dallas, TX, 75217 469-844-7956

      • Food and Diaper Pantry
      • Tuesdays from 9:30 am – 11:30 am

Crossroads Pantry 4500 S Cockrell Hill Rd 214-560-2511

      • Bring own grocery bags
      • Picture ID
      • Proof of address

Holy Spirit 111 W Danieldale Rd. Duncanville, TX, 75137 214-521-3719

      • Tuesdays & Thursdays from
      • 9 am – Noon
      • Saturday from 10 am – Noon

Jan Pruitt Community Pantry  123 Alexander St. Lancaster, TX, 75146 972-591-7849

      • Must call first
      • Only Services Following Zip Codes:
      • 75134, 75146, 75172, 75141, 75241, 75154

Minnie’s Food Pantry 661 18thStreet Plano, TX, 75074 972-596-0253

      • W-SAT from 8:30 am to 11:30 am

North Texas Food Bank 3677 Mapleshade Ln. Plano, TX, 75075 214-330-1396

Pleasant Grove  1324 Pleasant Dr. Dallas, TX, 75217 214-505-1928

      • First come first serve
      • M-F from 10 am to 3 pm

Vickery Meadow 8448 Walnut Hill Lane Dallas, TX, 75231 214-821-5575

      • Food & Clothes Pantry

Interfaith Family Services 1651 Matilda Street Dallas, TX, 75206 214-827-7220

      • Drive-Thru Food Pantry Must Call First, Pre-registration is required

2-1-1 Texas

      • Call 211
      • OR 877-541-7905
Emergency Assistance

Catholic Charities 1421 West Mockingbird Lane Dallas, TX, 75247

      • Food: 972-246-6027 | Financial: 972-246-6055
      • Refugee: 214-553-9906
      • M-F from 8 am to 4:30 pm

Meals on Wheels Dallas District 214-689-2639

      • Still Open & Delivering

Neighborhood Medical Center Clinic  5917 Belt Line Rd. 972-726-6464

      • Free Drive Thru Testing for COVID-19

Senior Housing for Homeless 469-801-8119

VNA Texas 1600 Viceroy Drive Dallas, TX, 75235

      • 1-800-224-862
      • 214-689-0000  
Senior Source

Senior Source Resources

Grocery Pickup and Delivery Service for Paratransit Riders. DART paratransit customers can now take advantage of a special grocery pickup and delivery service that is available until further notice. DART Paratransit drivers will pick up groceries from the store and deliver directly to the customer. There is no charge for this service, but customers must have placed their orders directly with the grocery store and provide DART with the pickup ID information. Call DART Mobility Ambassadors at 214-828-8588, Monday-Friday, 8 a.m.-5 p.m.


Parent Resources

Dealing with COVID-19
Talking to Your Children about COVID-19

You know your children best. Let their questions be your guides as to how much information to provide. However, don’t avoid giving them the information that health experts identify as critical to ensuring your children’s health. Be patient; children and youth do not always talk about their concerns readily. Watch for clues that they may want to talk, such as hovering around while you do the dishes or yard work. It is very typical for younger children to ask a few questions, return to playing, then come back to ask more questions.

When sharing information, it is important to make sure to provide facts without promoting a high level of stress, remind children that adults are working to address this concern, and give children actions they can take to protect themselves.

Remain calm and reassuring.

      • Children will react to and follow your verbal and nonverbal reactions.
      • What you say and do about COVID-19, current prevention efforts, and related events can either increase or decrease your children’s anxiety.
      • If true, emphasize to your children that they and your family are fine.
      • Remind them that you and the adults at their school are there to keep them safe and healthy.
      • Let your children talk about their feelings and help reframe their concerns into the appropriate perspective.

Make yourself available.

      • Children may need extra attention from you and may want to talk about their concerns, fears, and questions.
      • It is important that they know they have someone who will listen to them; make time for them.
      • Tell them you love them and give them plenty of affection.

Avoid excessive blaming.

      • When tensions are high, sometimes we try to blame someone.
      • It is important to avoid stereotyping any one group of people as responsible for the virus.
      • Bullying or negative comments made toward others should be stopped and reported to the school.
      • Be aware of any comments that other adults are having around your family. You may have to explain what comments mean if they are different than the values that you have at home.

Monitor television viewing and social media.

      • Limit television viewing or access to information on the internet and throughout social media. Try to avoid watching or listening to information that might be upsetting when your children are present.
      • Speak to your child about how many stories about COVID-19 on the internet may be based on rumors and inaccurate information.
      • Talk to your child about factual information of this disease – this can help reduce anxiety.
      • Constantly watching updates on the status of COVID-19 can increase anxiety – avoid this.
      • Be aware that developmentally inappropriate information (i.e., information designed for adults) can cause anxiety or confusion, particularly in young children.
      • Engage your child in games or other interesting activities instead.

Maintain a normal routine to the extent possible.

      • Keep to a regular schedule, as this can be reassuring and promotes physical health.
      • Encourage your children to keep up with their schoolwork and extracurricular activities, but don’t push them if they seem overwhelmed.

Be honest and accurate.

      • In the absence of factual information, children often imagine situations far worse than reality.
      • Don’t ignore their concerns, but rather explain that at the present moment very few people in this country are sick with COVID-19.
      • Children can be told this disease is thought to be spread between people who are in close contact with one another – when an infected person coughs or sneezes.
      • It is also thought it can be spread when you touch an infected surface or object, which is why it is so important to protect yourself.
Tips to Keep Kids Healthy While School is Out

Based on available evidence, children do not appear to be at higher risk for COVID-19 than adults. While some children and infants have been sick with COVID-19, adults make up most of the known cases to date.

Steps to protect children from getting sick

  • Clean hands often using soap and water or alcohol-based hand sanitizer 
  • Avoid people who are sick (coughing and sneezing)
  • Clean and disinfect high-touch surfaces daily in household common areas (e.g. tables, hard-backed chairs, doorknobs, light switches, remotes, handles, desks, toilets, sinks)
  • Launder items including washable plush toys as appropriate in accordance with the manufacturer’s instructions. If possible, launder items using the warmest appropriate water setting for the items and dry items completely. Dirty laundry from an ill person can be washed with other people’s items.

Children may present with mild symptoms The symptoms of COVID-19 are similar in children and adults. However, children with confirmed COVID-19 have generally presented with mild symptoms. Reported symptoms in children include cold-like symptoms, such as fever, runny nose, and cough. Vomiting and diarrhea have also been reported. It’s not known yet whether some children may be at higher risk for severe illness, for example, children with underlying medical conditions and special healthcare needs. There is more to learn about how the disease impacts children.

Children don’t need to wear face masks. No. If your child is healthy, there is no need for them to wear a facemask. Only people who have symptoms of illness or who are providing care to those who are ill should wear masks.

Children and their friends Limit Social Interactions: The key to slowing the spread of COVID-19 is to limit contact as much as possible.  

Practice Social Distancing If you have small meetups, consider hanging out with another family or friend who is also taking extra measures to put distance between themselves and others (social distancing).

Clean Hands Often: Make sure children practice everyday preventive behaviors, such as washing their hands often with soap and water for at least 20 seconds. This is especially important if you have been in a public place.

Revise Spring Break & Travel Plans: Revise spring break and travel plans if they included non-essential travel. 

Remember, if children meet outside of school in bigger groups, it can put everyone at risk.


Help children continue learning; Stay in touch with your child’s school. Many schools are offering lessons online (virtual learning). Review assignments from the school, and help your child establish a reasonable pace for completing the work. You may need to assist your child with turning on devices, reading instructions, and typing answers. Communicate challenges to your school. If you face technology or connectivity issues, or if your child is having a hard time completing assignments, let the school know.

Create a schedule and routine for learning at home, but remain flexible.

      • Have consistent bedtimes and get up at the same time, Monday through Friday.
      • Structure the day for learning, free time, healthy meals and snacks, and physical activity.
      • Allow flexibility in the schedule—it’s okay to adapt based on your day. 

Consider the needs and adjustment required for your child’s age group.

      • The transition to being at home will be different for preschoolers, K-5, middle school students, and high school students. Talk to your child about expectations and how they are adjusting to being at home versus at school.
      • Consider ways your child can stay connected with their friends without spending time in person.

Look for ways to make learning fun.

      • Have hands-on activities, like puzzles, painting, drawing, and making things.
      • Independent play can also be used in place of structured learning. Encourage children to build a fort from sheets or practice counting by stacking blocks.
      • Practice handwriting and grammar by writing letters to family members. This is a great way to connect and limit face-to-face contact.
      • Start a journal with your child to document this time and discuss the shared experience.
      • Use audiobooks or see if your local library is hosting virtual or live-streamed reading events.

Help your child stay active.

      • Encourage your child to play outdoors—it’s great for physical and mental health. Take a walk with your child or go on a bike ride.
      • Use indoor activity breaks (e.g., stretch breaks, dance breaks) throughout the day to help your child stay healthy and focused.

Help your child stay socially connected.

      • Reach out to friends and family via phone or video chats.
      • Write cards or letters to family members they may not be able to visit.
      • Some schools and non-profits, such as the Collaborative for Academic, Social and Emotional Learning and The Yale Center for Emotional Intelligence have resources for social and emotional learning. Check to see if your school has tips and guidelines to help support social and emotional needs of your child
Children and Stress

Watch for signs of stress in your child. Some common changes to watch for include excessive worry or sadness, unhealthy eating or sleeping habits, and difficulty with attention and concentration.

Children and teens react, in part, on what they see from the adults around them. When parents and caregivers deal with the COVID-19 calmly and confidently, they can provide the best support for their children. Parents can be more reassuring to others around them, especially children, if they are better prepared.

Not all children and teens respond to stress in the same way. Some common changes to watch for include

      • Excessive crying or irritation in younger children
      • Returning to behaviors they have outgrown (for example, toileting accidents or bedwetting)
      • Excessive worry or sadness
      • Unhealthy eating or sleeping habits
      • Irritability and “acting out” behaviors in teens
      • Poor school performance or avoiding school
      • Difficulty with attention and concentration
      • Avoidance of activities enjoyed in the past
      • Unexplained headaches or body pain
      • Use of alcohol, tobacco, or other drugs

There are many things you can do to support your child

      • Take time to talk with your child or teen about the COVID-19 outbreak. Answer questions and share facts about COVID-19 in a way that your child or teen can understand.
      • Reassure your child or teen that they are safe. Let them know it is ok if they feel upset. Share with them how you deal with your own stress so that they can learn how to cope from you.
      • Limit your family’s exposure to news coverage of the event, including social media. Children may misinterpret what they hear and can be frightened about something they do not understand.
      • Try to keep up with regular routines. If schools are closed, create a schedule for learning activities and relaxing or fun activities.
      • Be a role model.  Take breaks, get plenty of sleep, exercise, and eat well. Connect with your friends and family members.
Boredom Remedies

When stress is high, structure is so important for our children. Many children will be spending lots of screen time over the next few weeks on learning activities, so here are a few screen-free creative activities for your children to do at home. These activities can be used in many different ways. Most of them can be completed with no supplies, or using common household objects.​

Step 1: Decorate Easter Eggs 

Step 2: Indoor Scavenger Hunt 

Step 3: Create Cards describing your children’s great qualities, have them do the same about you –  put these cards in a jar in the kitchen or living room.

Step 4: During this lunch time or dinner time – have your child pick a card from the jar. Kindness changes the atmosphere in a home.


  • Create an indoor toy obstacle course. Use your child’s toys to create a course to climb over and crawl under, be creative!
  • Play musical chairs. Put on some music and walk around a few chairs. Pause the music periodically and when the music stops, everyone tries to sit down. There should be a chair missing. Whoever does not get a chair, gets to play DJ and so forth.
  • Sock basketball: Ball up a sock and throw it into a bucket/pai or bowl.
  • Play Simon Says
  • Play red light green light: the leader calls out “green light” and the players go, “yellow light” and the players go slow, “red light” and the players stop.
  • Build a fort with blankets and pillows inside your house.  
  • Take a walk with your child, write down how many birds you see.
  • Pretend you’re camping while indoors.
  • Have an indoor picnic.
  • Read a book in the dark using a flashlight.
  • Make a card for your Grocery Store Cashier.
  • Have a Karaoke Party!
  • Tic Tok with your child – find some common ground.